At arenaflex, we're on a mission to revolutionize the way we interact with our customers. As a leading airline, we're committed to providing exceptional experiences that exceed our customers' expectations. We're now seeking an experienced Full Stack Data Entry Specialist to join our team and help us drive success in our Real-time Customer Data Platform (CDP) development and management.
**About arenaflex**
arenaflex is a world-renowned airline that's passionate about delivering exceptional customer experiences. With a rich history of innovation and a commitment to excellence, we're constantly pushing the boundaries of what's possible in the aviation industry. Our team is comprised of talented individuals who share a common goal: to make a difference in the lives of our customers. If you're passionate about data-driven decision making and customer-centricity, we want to hear from you!
**Job Responsibilities**
As a Full Stack Data Entry Specialist, you'll play a critical role in the development, configuration, and preservation of our Real-time Customer Data Platform (CDP). Your responsibilities will include:
* Managing and preserving the Adobe Experience Platform (AEP) Real-time CDP to meet business requirements
* Supporting new development, configuration, and preservation at the platform
* Providing technical expertise and guidance to internal teams concerning the segment-building and RT-CDP platform
* Troubleshooting technical issues associated with the platform and implementing solutions
* Collaborating with IT and other teams to align on tech requirements and implementations
* Keeping up-to-date with new trends and best practices associated with Adobe Experience Platform
* Conducting daily audits to ensure optimal use of the platform
* Leading training sessions to up-skill internal teams on the effective use of the platform
* Collaborating with Adobe Support and Consulting agencies to coordinate product upgrades and workarounds
**What You Need to Succeed**
To be successful in this role, you'll need:
* 3+ years of experience in technical data control and marketing solution experience
* Strong technical skills, particularly with Adobe Experience Platform or equivalent
* Ability to troubleshoot and problem-solve technical issues
* Excellent communication skills, able to convey technical concepts to non-technical audiences
* Strong analytical skills
* Consistently prioritizes security and protection of self, others, and personal information
* Embraces diverse people, thinking, and styles
* Possesses a high school diploma, GED, or high school equivalency
* Is at least 18 years of age and has authorization to work in the United States
**What Will Give You a Competitive Edge**
To take your career to the next level, consider the following preferred qualifications:
* Advanced degree in Business, Computer Science, Data Science, or related field
* Experience with Customer Data structures, including Adobe Experience Platform or comparable structures like Salesforce C360 or Segment
* Proven track record of efficiently handling and implementing complex business-stage structures
* In-depth understanding of data governance and data control best practices
* Prior experience in a large-scale e-commerce or digital enterprise environment, preferably with a focus on customer experience optimization
**Benefits and Perks to Help You Keep Climbing**
At arenaflex, we're committed to providing a comprehensive benefits package that supports your physical, emotional, social, and economic well-being. Our benefits and perks include:
* Competitive salary, industry-leading profit-sharing program, and performance incentives
* 401(k) with generous company contributions of up to 9%
* Paid break days, including vacation, holidays, paid personal time, maternity and parental leave
* Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life benefits
* Family care support through fertility aid, surrogacy and adoption assistance, lactation support, backed backup care, and programs that support loved ones at all stages
* Holistic Well-being programs to support physical, emotional, social, and economic health, including access to an employee assistance program providing support for you and all members of your household, free financial coaching, and vast resources helping mental health
* Domestic and International space had flight privileges for employees and eligible family members
* Career development programs to achieve your long-term professional goals
* World-wide partnerships to engage in network carriers and innovative projects created to focus on sustainability and reducing our carbon footprint
* Business Resource Groups created to connect employees with shared interests to promote inclusion, offer perspective, and help implement strategies
* Recognition rewards and awards through the platform Unstoppable Together
* Access to over 500 discounts, exclusive savings, and voluntary benefits through Deltaperks, including vehicle and hotel rentals and auto, home, and pet insurance, legal services, and childcare
**Join Our Team!**
If you're passionate about data-driven decision making and customer-centricity, we want to hear from you! This is a fantastic opportunity to grow your career and make a meaningful impact at arenaflex. Submit your application today and take the first step towards a rewarding career with our team!