Symetra is seeking an experienced and collaborative Director of Medical Risk to lead our Medical Risk function and help shape the future of Stop Loss underwriting excellence. This role provides strategic and operational leadership to a team of clinical professionals, driving strong business outcomes through disciplined execution, people leadership, and thoughtful use of technology.
About the role
In this role, you will lead strategy and execution for a team of Medical Risk Consultants supporting Stop Loss underwriting. This role is accountable for operational excellence, talent development, process optimization, and effective risk management. You will build a high-performing, scalable function that supports enterprise growth while fostering a culture of ownership, accountability, and continuous improvement.
What you will do
- Operational Leadership
- Oversee daily Medical Risk operations, including underwriting referrals, clinical reviews, and block reviews.
- Build and maintain strong quality controls, workflows, and performance standards to ensure accuracy, consistency, and compliance.
- Identify trends and opportunities to strengthen risk evaluation processes and improve outcomes.
- People Leadership and Development
- Lead and develop leaders and managers through clear expectations, coaching, and accountability.
- Foster an inclusive, high-performing culture focused on collaboration, engagement, and continuous learning.
- Support talent development, succession planning, and retention aligned with business priorities.
- Technology Enablement and Process Innovation
- Partner with IT and cross-functional teams to implement technology solutions that improve efficiency, scalability, and decision-making.
- Advance automation and data-driven insights through effective change leadership and adoption.
- Continuously evaluate emerging tools and innovations to enhance Medical Risk capabilities.
- External Partnership and Industry Leadership
- Build strong relationships with internal and external partners, including underwriting leadership, brokers, and customers.
- Serve as a subject-matter leader by staying current on industry trends, regulatory changes, and medical developments.
- Communicate the value and impact of the Medical Risk function to partners.
- Financial Stewardship and Workforce Planning
- Lead budgeting, forecasting, and expense management for the Medical Risk function.
- Partner with Finance and Underwriting leadership on strategic planning and investment decisions.
- Direct workforce planning to align capacity, skills, and resources with business needs.
Why Work at Symetra
Here’s what some of our employees have to say about why they work at Symetra:
"If given an opportunity to work for this amazing company-say yes! You will not be disappointed." - Rebecca A., Sr. Medical Risk Consultant
“If you’re looking for a company that amplifies your talents, values your voice, and encourages continuous growth, Symetra is the place. I feel incredibly lucky to have found this opportunity—and I’ve never been happier in my career!” - Gina B., Medical Risk Manager
What we offer you
Benefits and Perks
We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
- Flexible full-time or hybrid telecommuting arrangements
- Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
- Paid time away including vacation and sick time, flex days and ten paid holidays
- Give back to your community and double your impact through our company matching
- Want more details? Check out our Symetra Benefits Overview
Compensation
Salary Range: $128,700 - $214,600 plus eligibility for annual bonus program