Job Description:
• Own Shopify integrations and merchant onboarding - from install to live campaigns
• Help brands build flows to collect customer content, reviews, and feedback (photos, videos, testimonials, NPS)
• Set up and optimise incentivised loops - reward customers for content, reviews, and engagement
• Create high-converting Shopify journeys - post-purchase, landing pages, and retention flows
• Implement Apple Wallet and Google Wallet experiences - loyalty cards, rewards, and contact capture
• Turn successful setups into repeatable playbooks and feed insights back into product
Requirements:
• Strong experience with Shopify - apps, themes, and merchant workflows
• Proven ability to sell and onboard technical tools with non-technical teams
• Solid understanding of ecommerce growth - acquisition, retention, and conversion
• Experience with customer generated content, reviews, or feedback tools
• Able to build end-to-end flows - content, reviews, feedback, and incentivised engagement
• Clear communicator with a practical, outcome-focused approach
• Independent and comfortable working in an early-stage environment
Benefits:
• Work directly with founders shaping product and growth from day one
• High ownership across both product and revenue
• Use real merchant feedback to drive what gets built
• Be part of something early - and define how Shopify brands collect and use customer content