Job Description:
• Lead the Certinia PSA POC initiative from initiation through executive recommendation and transition to full implementation.
• Define project scope, success criteria, measurable outcomes, and decision gates for POC validation.
• Drive full lifecycle implementation planning including integrations (NetSuite, CRM, data platforms), reporting design, and data migration strategy.
• Establish and maintain project governance structure, executive steering cadence, RAID logs, milestone tracking, and cross-functional alignment.
• Partner with Finance, Professional Services, IT, and Reporting teams to define process flows, system configurations, and operational impacts.
• Develop detailed project plans including environment strategy, cutover planning, and operational readiness.
• Identify integration dependencies, architectural considerations, and technical constraints in collaboration with SMEs.
• Manage external vendors, Certinia resources, and system integrators including SOW alignment, delivery tracking, and escalation management.
• Lead UAT coordination and ensure readiness for go-live and steady-state support transition.
• Provide executive-level reporting including clear articulation of risks, trade-offs, financial impacts, and implementation readiness.
• Rapidly establish credibility with stakeholders and take ownership of outcomes, driving clarity and momentum across teams.
• Lead post-implementation reviews and support transition to steady-state operations, ensuring operational handoff materials are provided by the appropriate technical owners.
• Support additional Enterprise Systems or Reporting initiatives as bandwidth allows.
Requirements:
• 7+ years of experience leading complex enterprise SaaS implementations.
• B.S. or B.A. degree from an accredited university.
• Direct experience implementing PSA, ERP, or financial systems (Certinia strongly preferred; Salesforce platform experience highly desirable).
• Demonstrated experience leading projects from POC validation through enterprise rollout.
• Strong understanding of integrations, APIs, data migration strategy, system architecture dependencies, and reporting frameworks.
• Experience managing cross-functional stakeholders including Finance, IT, Services Operations, and Executive leadership.
• Proven ability to enter ambiguous environments, establish structure quickly, and drive execution with confidence and accountability.
• Experience managing third-party vendors, implementation partners, and SOW-based engagements.
• Exceptional attention to detail with disciplined project governance and documentation practices.
• Strong executive communication skills with the ability to translate technical concepts into business outcomes.
• Experience working within Agile or hybrid project environments.
• PMP or equivalent certification preferred.
Benefits:
• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Major offices stocked with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off