Note: The job is a remote job and is open to candidates in USA. Twilio is a company shaping the future of communications and is seeking a Social Media Specialist to join their Corporate Communications team. The role focuses on building community and increasing brand awareness through compelling content creation and management of social media channels.
Responsibilities
- Create compelling, on-brand content showcasing our customers, capabilities, and culture
- Manage our social channels including LinkedIn, Instagram, Facebook, X, and help us launch our TikTok
- Help execute our editorial calendar and campaigns
- Manage Twilio’s employee advocacy program, equipping our global and regional teams to share content
- Engage and build our community of technical developers, consumers, and business decision makers daily
- Collaborate with key company stakeholders on goals for campaigns, product releases, events, and other company-wide initiatives
- Contribute to Twilio’s mission of building the world’s leading customer engagement platform by showing what’s possible with it
- Create interesting, engaging content for our top executives
- Perform analysis and use data to prove our program is growing and our bets are paying off
- Constantly experiment and test new tactics to reach new audiences
- Partner with our Employee Brand team to help tell the stories of Twilions to external audiences
Skills
- Has experience managing brand social
- Expresses complex thoughts or ideas in 100 characters or less
- Thinks outside of the box and presents ideas clearly
- Is organized and loves to take projects and run with them
- Uses data to tell a story and has proven success on social
- Experience using social management tools, including Sprout Social, Canva, Figma, EveryoneSocial
- Enjoys building community
- Likes to have fun
- Experience with live video, graphic design
Benefits
- Health care insurance
- 401(k) retirement account
- Paid sick time
- Paid personal time off
- Paid parental leave
Company Overview
- Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.twilio.com/.
Company H1B Sponsorship
- Twilio has a track record of offering H1B sponsorships, with 12 in 2026, 215 in 2025, 168 in 2024, 209 in 2023, 369 in 2022, 264 in 2021, 157 in 2020. Please note that this does not guarantee sponsorship for this specific role.