Note: The job is a remote job and is open to candidates in USA. Acrisure Cyber Services is a rapidly growing insurance broker that has become a top player in the industry. The Security Analyst role involves responding to security alerts, conducting investigations, and collaborating with teams to mitigate security incidents while ensuring client communication throughout the process.
Responsibilities
- Respond to security alerts and incidents in client environments relating to Email, Cloud and Endpoint Security
- Conduct investigations of security incidents and anomalies to determine the scope, impact, and root causes
- Collaborate with the Security Operations team to assess the urgency of each alert, as necessary
- Perform incident response activities, including containment, eradication, and recovery, to minimize the impact of security incidents
- Document all actions taken during incident response process for future analysis and improvement
- Coordinate with clients during the incident response process, keeping them informed about the progress and involving them in decision-making
- Serve as a point of contact for client support requests related to security incidents, platform usage and break/fix issues, promptly addressing and resolving technical issues or escalating them to the appropriate teams
- Collaborate with internal teams, including sales, operations, and support to resolve customer issues, feature requests, and improvement opportunities
- Stay up to date with industry trends, emerging technologies, and competitive offerings to provide valuable insights to the sales team
Skills
- Bachelor's degree in Computer Science, Information Technology, or a related field OR equivalent work experience
- Thorough understanding of IT infrastructure technologies, including hardware, software, networking, and cloud services
- Demonstrated expertise in how various platforms and technologies integrate to create comprehensive solutions
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and understand their business needs
- Ability to understand, interpret, and apply common security standards and frameworks such as NIST, 800-53, CIS, SOX, and ISO-27001
- Experience with security technologies including, SentinelOne, Abnormal Security, Microsoft, Rapid7 IDR, Rapid7 IVM, Wizer, KnowBe4, etc
- Solid understanding of major operating systems (Windows, Mac, Linux)
- Experience with IT infrastructure, networking, and software solutions
- Able to work independently and enjoy a high degree of interaction with team members and clients
- Knowledge of cybersecurity principles, best practices, and tools
- Proven problem-solving skills and the ability to think creatively in a fast-paced environment
- Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives
- Maintain a sense of urgency and ability to work with and meet deadlines
- Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance
- Demonstrates excellent time management and prioritization skills
- Attention to detail and commitment to a high level of accuracy
- The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information
Company Overview
- Acrisure Cyber Services is a peerless technology partner to businesses who want to take their IT and cybersecurity in the right direction. It was founded in 2011, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://www.homefieldit.com.