Part-Time Work-from-Home Help Desk Assistant

B. Braun Group is looking for a Part-Time Work-from-Home Help Desk Assistant to provide remote technical support and assist with troubleshooting IT-related issues. In this role, you will handle customer inquiries, resolve basic technical problems, document solutions, and escalate complex issues as needed. Responsibilities include responding to support tickets via phone, email, or chat, guiding users through troubleshooting steps, maintaining accurate records of issues and resolutions, and ensuring a high level of customer service. Requirements: Strong communication and problem-solving skills, basic knowledge of IT systems and troubleshooting, proficiency in Microsoft Office and remote support tools, and the ability to work independently. Previous help desk or IT support experience is a plus but not required. Benefits include competitive pay, flexible part-time hours, remote work convenience, career development opportunities, and health insurance options. Why Join Us? At B. Braun Group, we prioritize innovation, employee growth, and work-life balance. You?ll be part of a globally recognized company dedicated to improving healthcare through technology and support. How to Apply: If you're ready to build your career in IT support, apply today by submitting your resume and a brief cover letter to? Apply. Don't miss this opportunity to work remotely with a leading healthcare company!