Raymond James Ltd. is Canada’s leading independent investment dealer offering high quality investment products and services. They are seeking a Learning & Development Associate to enhance employee competencies through designing and conducting training programs that align with the company’s core values.
Responsibilities
- Collaborate with PCG teams and RJL Divisions to identify target audience’s training requirements and needs
- Develop create and deploy a variety of types of learning materials
- Write/produce standardized business process user manuals (job aids)
- Assist with layout, editing, and organizing of content as required
- Evaluate the effectiveness of training by measuring and evaluating feedback from participants
- Design assessments for verifying learner knowledge and capability and provide summarized reporting
- Ensure training content is kept up to date on a regular basis by deploying a review/update process that is maintained
- Identify training needs by evaluating strengths and weaknesses
- Deliver training courses
- Deliver “ad hoc” training as required/scheduled for new recruits across the Raymond James’ business lines
- Periodically evaluate ongoing programs to ensure that they reflect any changes
- Stay abreast of the new trends and tools in employee development; and
- Other duties as assigned
Skills
- Post-secondary education in learning principles and/or certification in adult continuing education or instruction skills is an asset
- Experience in the financial services or brokerage industry required
- Proven experience in designing multiple training events in a corporate setting
- Knowledge of instructional design theory and learning principles
- Familiarity with traditional and modern training methods, tools and techniques
- Sound decision making and organizational skills
- Ability to apply adult learning principles
- Ability to think critically and ask targeted questions to determine needs and respond appropriately
- Experience with multiple delivery methods, including e-learning initiatives
- Experience in a boardroom training environment
- Proficiency in business process concepts (i.e. work flow diagrams, process mapping techniques)
- Excellent planning abilities, including project management basics
- Superior interpersonal, written and verbal communication skills
- French language skills is an asset
- Ability to work independently
- Strong presentation and writing skills
- Knowledge of Articulate Storyline/Rise/360
- Excellent proficiency with Microsoft 365 and SharePoint online
- Knowledge of a Learning Management System
- Quick learner, dependable, professional, creative and innovative
Benefits
- Health Benefits
- RRSP Matching Program
- Employee Stock Purchase Plan
- Paid Time Off
- Volunteer Days
- Discretionary Bonuses
- Tuition Reimbursement
Company Overview
- Raymond James Ltd. is the Canadian subsidiary of Raymond James Financial, Inc., one of North America’s leading independent financial services firms. It was founded in 1962, and is headquartered in Toronto, Ontario, CAN, with a workforce of 5001-10000 employees. Its website is https://www.raymondjames.ca/.