At arenaflex, we're on a mission to empower businesses and individuals to make informed decisions by harnessing the power of data. As a global leader in data and technology, we're committed to driving innovation and growth across various industries. We're now seeking an experienced Full Stack Data Scientist to join our Customer Analytics team, working remotely from the USA. This is an exciting opportunity to leverage your expertise in data analysis, machine learning, and customer insights to drive business growth and prevent fraud.
**About arenaflex**
arenaflex is a global data and technology company that powers opportunities for people and businesses worldwide. We help redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics, and software. With a team of 22,500 people across 32 countries, we operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
**Job Description**
We're looking for a talented Data Scientist to join our Customer Analytics team, focusing on fraud prevention and customer insights. As a key member of our team, you'll work closely with Sales, Client Success, Product, and Implementation Engineering teams to understand customer use cases and application flows. Your primary responsibilities will include:
* Conducting prospect-facing technical analysis to compute and present Return on Investment (ROI) for all sales engagements
* Performing technical analysis for existing clients and presenting results to optimize performance and support expansion opportunities
* Bridging the gap between revenue and technical departments to promote revenue generation and retention
* Collaborating with Sales, Client Success, Product, and Implementation Engineering teams to understand customer needs and revenue opportunities
* Distilling customer needs and revenue opportunities into achievable technical milestones, guiding Data Science and Engineering development efforts
* Supporting the Sales Engineering team in guiding customer analyses to win proof of value trials, convert prospects to clients, and expand customer usage
* Creating enablement materials, including best practices, reference guides, FAQs, video content, and analysis walk-throughs, to coach customers and partners on realizing and quantifying value
* Sharing voice-of-customer and data-driven conclusions to inform product strategy
**Qualifications**
To succeed in this role, you'll need:
* A Bachelor's degree in a quantitative field such as Finance, Statistics, Mathematics, Operations Research, Engineering, or Computer Science
* 3+ years of experience in fraud management, fraud strategy, or fraud operations, developing fraud prevention strategies and procedures
* Experience in fraud detection, data analysis, or a related field
* Proficiency in handling large datasets using SQL and Python
* Experience with data analytics software and tools, including Snowflake, Looker, and GitHub
* Comfortable presenting results internally and externally
**Benefits and Perks**
As a valued member of our team, you'll enjoy:
* A great compensation package and bonus plan
* Core benefits including medical, dental, vision, and matching 401K
* Flexible work environment, ability to work remote, hybrid, or in-office
* Flexible time off including volunteer time off, vacation, sick, and 12-paid holidays
**Company Culture**
At arenaflex, we celebrate individuality and diversity. Our culture is built on the principles of DEI (Diversity, Equity, and Inclusion), work/life balance, development, authenticity, collaboration, wellness, reward & recognition, and volunteering. We're proud to be a World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024.
**Compensation and Location**
The base pay range for this position is $100,649 - $174,459 per year, with a comprehensive benefits package and variable pay opportunity. This role is based in the USA and can be performed remotely.
**How to Apply**
If you're passionate about data science, customer analytics, and fraud prevention, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role.
**Equal Opportunity Employer**
arenaflex is an Equal Opportunity Employer for all groups protected under applicable federal, state, and local law, including protected veterans and individuals with disabilities. We're committed to creating an inclusive workforce that allows everyone to succeed and bring their whole self to work. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.