Community Representative – Au Pair in America (APIA)
Location: Remote (with local travel within assigned geographic area)
Position Type: Part-Time (Flexible Hours)
Compensation: Fee-based, paid per completed activity; annual servicing fee prorated and paid bi-weekly
About the Role
As a Community Representative with Au Pair in America (APIA), you will support and guide host families and au pairs throughout their cultural exchange experience. Acting as a program liaison, you’ll ensure all placements meet U.S. Department of State regulations while helping foster meaningful cross-cultural relationships. This is a remote, flexible position ideal for candidates with experience in education, counseling, cultural exchange, or social work.
Key Responsibilities
Onboarding & Training
- Complete required webinars, training calls and online training within 2 months of start date
- Comply with all ongoing training requirements and attend annual refresher trainings
Support & Monitoring
- Conduct in-home and virtual meetings with host families and au pairs in your cluster area
- Maintain contact with host families and au pairs and submit required reports in compliance with Department of State regulations
- Provide support for cultural adjustment, education enrollment, and conflict resolution
- Offer interim housing support in emergencies when required
Community Engagement & Program Promotion
- Plan monthly au pair cultural meetups and an annual Host Family Day event
- Promote APIA through local outreach, social media, and community networking
- Guide prospective host families through the application and matching process
- Represent APIA at local events and marketing opportunities when possible