Certified ServiceNow Developer / Architect
100% Remote
Job Summary
We are seeking a Certified ServiceNow Developer / Architect to design, develop, and implement ServiceNow solutions aligned with business requirements and best practices. The role involves hands-on development, platform architecture, integrations, and technical leadership.
Key Responsibilities
Development & Configuration
Design and develop ServiceNow applications using best practices
Configure and customize ServiceNow modules such as ITSM, ITOM, HRSD, CSM, and CMDB
Develop Business Rules, Client Scripts, UI Policies, UI Actions, and Script Includes
Architecture & Integration
Define ServiceNow technical architecture and platform strategy
Design and implement integrations using REST/SOAP APIs, MID Server, and IntegrationHub
Ensure scalability, security, and performance of ServiceNow solutions
Platform Management & Governance
Manage upgrades, patches, and release cycles
Ensure adherence to ServiceNow development standards and SDLC
Provide guidance on security roles, ACLs, and data model design
Leadership & Collaboration
Mentor junior developers and review code
Work closely with stakeholders to translate business needs into technical solutions
Support production issues and continuous improvements
Required Skills & Qualifications
Technical Skills
Strong experience in ServiceNow development and architecture
Hands-on expertise in JavaScript, Glide API, Flow Designer, and IntegrationHub
Experience with Service Portal / Now Experience UI
Strong knowledge of CMDB and CSDM
Certifications
ServiceNow Certified System Administrator (CSA) – required
Certified Application Developer (CAD) and/or Certified Implementation Specialist – preferred
Soft Skills
Strong communication and documentation skills
Excellent problem-solving and analytical abilities
Ability to lead and work independently
Experience & Education
5–10 years of IT experience
3–5 years of ServiceNow hands-on experience
Bachelor’s degree in Computer Science, IT, or equivalent
Preferred / Nice to Have
ServiceNow Architect-level certification
Experience with Agile / DevOps
Exposure to multi-instance or global ServiceNow environments