Caribou is on a mission to solve the caregiver crisis by providing innovative rewards and recognition solutions for home care agencies. The Account Executive will lead new business development efforts, manage the sales cycle, and build relationships with key partners in the home care sector.
Responsibilities
- Qualify and nurture inbound leads generated through partner networks, conferences, events and marketing
- Leverage our CRM tools to track, manage, and report on sales activities, pipeline health, and conversion metrics
- Create compelling outbound targeted campaigns for SMB space to effectively expand across franchise networks and other outbound motions
- Identify and engage key decision-makers within home care agencies and related organizations
- Establishing and cultivating relationships with our key partners to drive new business growth
- Leverage your understanding of the home care sector to tailor solutions that address industry-specific challenges
- Stay informed about market trends, regulatory changes, and competitive dynamics in the US home care landscape
- Manage the full sales cycle, from prospecting and qualifying leads to negotiating and closing deals
- Deliver compelling presentations and product demonstrations to prospective clients
- Utilize winning strategies to increase speed to close
- Build and maintain a healthy pipeline of qualified opportunities using HubSpot CRM
- Accurately forecast sales performance and achieve quarterly and annual sales targets
- Provide seamless handoffs to the Customer Success team for implementation
- Provide feedback to product and leadership teams to improve offerings and align with market needs
Skills
- 1+ years of B2B SaaS sales experience, with a proven track record of exceeding quotas
- 2+ years prior experience as a Business Development Representative is an asset
- Prior experience selling into the home care market or adjacent healthcare sectors is an advantage
- Familiarity with US healthcare and home care regulatory frameworks is a plus
- Exceptional relationship-building, presentation, and negotiation skills
- Ability to perform deep discovery across multiple stakeholders
- Strong technical aptitude to understand and convey solution value
- Proficiency with CRM tools (e.g. Hubspot) and sales enablement platforms
- Entrepreneurial, with roll up your sleeves approach, a 'hunter' mentality and a passion for building relationships
- Resilient and adaptable to the dynamic needs of a fast-paced startup environment
- Willingness to travel as needed, expected to average 1 trip per month
Benefits
- Stock options
- Healthcare benefits
- Summer half-days
Company Overview
- Caribou is a healthcare app that helps recruit, retain, and recognize staff. It was founded in 2019, and is headquartered in Toronto, Ontario, CAN, with a workforce of 11-50 employees. Its website is https://www.caribou.care.