Technical Account Manager, Pet Food

Technical Account Manager, Pet Food Technical Account Manager, Pet Food IMCD US is seeking a Technical Account Manager for our Food & Nutrition business unit, specializing in Pet Food & Animal Nutrition. This role will develop customer relationships and driving growth in the pet food sector. A successful candidate will manage accounts, identify new opportunities, and collaborate with internal teams to deliver tailored solutions that support business success in this dynamic industry. COMPANY BACKGROUND     IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation, is what still drives us today.    Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth.   Responsible for developing and maintain sales within a specific business unit utilizing the Key Sales Performance Indicator system and other tools made available within the organization. In conjunction with the Principal Managers, ensure that the business plans for each of our product lines are implemented.  Successful candidates will be responsible to:  Setting, regularly reviewing and revising Call Frequency Schedule  Meeting call plan set for each account  Maintaining Existing Business / Profit Contribution  Maintain and reporting on business on regular basis, review variances regularly and report/take action as required  Ensure margin contribution is maximized (and maintained)  Developing / Progressing Targets  Sales representative is responsible for progress on existing targets and identification of new targets  Evidence of new business being landed and new opportunities being added on a regular and consistent basis  Building / Cultivating Relationships  Minimum requirements – thorough and complete understanding of the customer’s business  Multi-level relationship development initiated and planned by the sales representative  Involvement of other IMCD personnel and principals  Reporting submitted in a timely manner  Follow guidelines for information required for Existing Business reports  Follow guidelines for Target Business reports  The sales representative is responsible for the accuracy and thoroughness of their product/activity reports  Other duties as assigned  Skills   Customer relationship management  Establish connections between customer and CSR’s to ensure day to day fulfillment, requests, issues are resolved in a timely/efficient manner  Complex organizational skills to coordinate and communicate between multiple customer contacts, internal resources and Principals   Develop prioritized account growth plans, including annual forecasting and budget  Manage account profitability – profit contribution  Deliver assigned sales KPIs (call/visit frequency and reporting, Opportunity targets and updates, revenue, margin, prospect accounts, maintaining clean CRM data)  CRM compliance against Call Prep and Product Reporting – Action items and account updates  Complete account coverage by Principal  Active participation in local industry events, trade associates, etc.   Execute sales activity relative to slow/dead stock  Monitor contract balances and advise customers of inventory still to be shipped    Required Qualifications Minimum of one to three years’ experience in technical sales, distribution experience preferred but not required  B.S. Degree in Science, Food Science, Business or relevant field of study   Proven experience in organizing sales calls and schedules, and evidence of detailed reporting is required  Proven track record in developing and maintaining client relationships  Proven track record in developing new sales and accounts  Desired Qualifications Hunter mentality with passion for seeking new business and closing deals  Competency in SFDC, Sales Management Systems, and Microsoft Office or equivalent  Exceptional skills in developing and maintaining client relationships  Demonstrated enthusiasm and self-motivation  Must be hands on and enjoy a broad range of activities  Will exhibit an eagerness for contributing beyond immediate duties and getting the job done  Competencies Business Acumen  Problem Solving/Analysis  Customer/Client Focus  Communication Proficiency  Teamwork Orientation  Supervisory Responsibility This position has no supervisory responsibilities.  Work Environment  This job currently operates in a remote work environment.   Position Type/Expected Hours of Work  This is a full-time position, and the hours of work and days are Monday through Friday from 8 a.m. to 5 p.m., unless otherwise directed. Additional hours may be required as needed.  Travel  Travel will be around 40% with some overnight travel  Other Duties  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  IMCD Offers   If you want to make a real difference and work for a growing and expertise-driven company, then we’d love to hear from you. We’re looking for people who are experts in their field, be it technical, commercial, or managerial. By joining IMCD, you’ll be part of an entrepreneurial, fast-growing group of ambitious and like-minded professionals, where you’ll have the freedom to make your own mark. We are committed to delivering value and acting responsibly. As we grow, we keep our founders’ entrepreneurial spirit intact, creating a world of opportunity. As a truly international company, we have a presence in cities including Singapore, Melbourne, Milan, Cologne, Paris, Zurich, Los Angeles, São Paulo and Toronto. Our Group Office is in Rotterdam, the Netherlands and our shares are traded on the Amsterdam Euronext market, where we are part of the large cap AEX index