Confie is a company that provides various employee benefits and programs. They are seeking a System Administrator I to support operations, monitor, and maintain the company's systems and technologies, including VMware and Windows Servers.
Responsibilities
- Provisioning virtual machines through the use of VMware and Hyper-V platforms, including physical servers
- Creation of domain accounts for service use or security groups
- Generate system utilization reports utilizing monitoring tools such as SolarWinds 7 Vrops
- Assist with web application update deployments from stage/development servers to production servers. Including but not limited to copying files to servers and managing IIS services and application pools
- Work off a ServiceNow platform to manage assigned tickets
- Perform routing system updates, patches, and upgrades
- Collaborate with senior administrators/engineers to optimize server performance and reliability
- Participate in disaster recovery drills and testing
- Collaborate with the IT Service Desk to resolve user issues in a timely manner and provide level 1 technical support to the escalated issues within the SLA standards
- A working knowledge of Microsoft technologies such as Windows Server 2016 and higher, Group Policies, DNS, DHCP, IIS 7.0, Remote Desktop Servers, and other Windows Server roles and technologies
- Server Application Management: Administration of server-bound applications such as IIS, Active Directory, and VMware
- Follow and enforce IT standards and best practices to ensure a high degree of user satisfaction and high system availability
- Problem-solving, troubleshooting, and analytical skills with the ability to define problems, collect data, establish facts, and draw valid conclusions to respond to common inquiries or escalations for other IT units
- Remote Access: Configure and maintain remote access technologies and access, such as Remote Desktop Services
- Monitor Storage: Manage and administer SAN/NAS technologies, servers, and VMware Datastore storage
- Assist in the planning and execution of network and server technology migrations
- On-site physical work with the ability to lift server equipment, rack & stack, cabling, etc
- Work independently with very little supervision while providing clearly documented activities via weekly summary reporting
- Time management, teamwork, and a commitment to learning new skills
- Available for rotating on-call scheduling
- Must be willing to work outside normal business hours as needed
Skills
- 1-3 years of experience with IT maintenance and technical support
- Basic knowledge of virtualization technologies (e.g., VMware, Hyper-V)
- Strong understanding of all the following Microsoft infrastructure applications: Windows Servers, Active Directory, Remote Desktop Services, Internet Information Services
- Working knowledge of the following infrastructure hardware: Dell and HP server hardware
- Excellent attitude and interpersonal skills
- Ability to work well in a team and independently
- Strong problem-solving skills and attention to detail
- Eagerness to learn and adapt to new technologies
- Available for rotating on-call scheduling
- Must be willing to work outside normal business hours as needed
- Candidates with certifications such as MCSA, MCSE, and MCITP will be given higher consideration
- Azure Fundamentals certification is desired but not necessary
- ITIL 4 Foundation Certified is desired but not necessary
Benefits
- Generous PTO plans
- Sick pay
- Health benefits
- Annual bonus based on employment standing
- Work from home and hybrid model employment
- Confie Enablement Fund/ Scholarship Program
- I-Care Recognition Program
- Corporate Social Responsibility Program
- Diversity, Equity and Inclusion Initiatives
- Confie Hub and Discount Programs (Gym Membership)
Company Overview
- Confie is one of the nation’s largest and most respected independent personal lines insurance distributors. It was founded in 2008, and is headquartered in Huntington Beach, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.confie.com.
Company H1B Sponsorship
- Confie has a track record of offering H1B sponsorships, with 2 in 2025, 4 in 2024, 2 in 2023, 2 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.