- The ServiceNow Developer/Administrator works with peer developers, system administrators, architects and the user community at an expert level.
- Develops applications, forms, which include advanced development requiring client and server-side scripting.
- Creates and trouble shoots forms, workflows, interfaces, business rules, User Interface (UI) Policies, UI Actions, Client Scripts, ACLs, notifications, UI Pages, UI Macros, Script Includes, Formatters, etc.
- Prepares and maintains technical specifications and knowledge articles.
- Participates in user acceptance testing as well as Scrum meetings.
- Follows, maintains and applies documentation best practice policies, procedures, and process through ServiceNow development. Performs other duties as needed.
Education and skills set:
- Bachelor's Degree in Computer Science, Software Development, Information Systems, or related field required. Minimum five years of experience in ServiceNow;
- ServiceNow Certified System Administrator or Certified Application Developer required within one year of employment.
- Broad knowledge and understanding of computer hardware, applications, network, and operating systems.
- Strong knowledge of project management software such as MS Project, Access, and other project management tools for task tracking and team collaboration efforts.
- Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction.
- Ability to deal effectively with people and elicit support from other department areas, vendors, and customers. Excellent analytic, communication, and documentation skills.
- Able to organize technical work; demonstrate excellent planning, problem solving, analysis, documentation, presentation and organization skills; analyze and interpret data, processes and needs based on limited information; organize work and resources; define problems and solutions, prioritize workload; make recommendations; manage time effectively and plan and implement objectives effective.
Note:
Java script coding expertise, ServiceNow development and enhancement hands on will be a plus.
ES5 primarily or ES6 also known as ECMAScript version 5 and 6
Good at MySQL scripting.