- On-site in Appleton, NY
- Military Leadership Experience Preferred
About Us
At Team Housing Solutions, we’re passionate about delivering exceptional temporary lodging services to organizations sending teams across the United States and around the globe. We build housing solutions on-demand by partnering with property owners, asset managers, and third-party providers—offering unmatched flexibility and cost savings for our clients.
Our mission? To provide superior temporary lodging experiences through streamlined systems, impeccable service, and a collaborative spirit that values our dedicated team, supply partners, and clients alike.
About the Role
The Site Supervisor provides oversight and management of all Team Housing Solutions (THS), support operations and personnel to ensure client objectives are effectively met. This position encompasses the coordination and management of all subcontracted services to support the client’s needs.
Key Responsibilities
Service Management
- Ensure the successful delivery of products and services in a safe, timely, cost-effective manner.
- Maintain all records, including—but not limited to—Standard Operating Procedures (SOPs) and all financial, human resources, contractors, and cleaning documentation.
- Provide regular situation reports and updates to THS as necessary/requested.
- Maintain inventory of all THS property and vendor assets on site.
- Coordinate with THS leadership to track site population, capacity, and future requirements, and to address issues or questions related to activities or behavior of subcontracted personnel.
- Follow up with the client to ensure satisfactory resolution of issues.
- Conduct periodic inspections of THS spaces and services being provided.
- Maintain administrative record systems for all aspects of site finance, maintenance, Health, Safety and Environmental (HSE), personnel management, and service delivery.
- Prepare and maintain appropriate records, logs, correspondence, and file notes.
Personnel Management
- Manage THS staff, subcontractors, and vendors.
- Promote positive employee relationships, retention, and professionalism through ongoing training, mentorship, and opportunities for professional development.
Customer Relationships
- Ensure client is provided service excellence.
- Build and maintain positive relationships with our clients, addressing their needs promptly and effectively.
Support Team Housing Solutions
- Assist with support for areas of expansion as needed.
- All other tasks as assigned.