← All Jobs
Posted Apr 13, 2026

Senior IT Analyst

Apply Now
Overview: Summary The Senior IT Analyst will support the GIS team, assist with training solutions for stakeholders, and leverage expertise in ArcGIS and Python scripting for automation and analysis.   Responsibilities: What You'll Do: - Tier 1 help desk support, resolving common user tickets/issues, creating / maintaining documentation for workflows, and escalating more complicated issues. - Assist with geospatial data engineering and workflows that make enterprise data available to both Enterprise and Online ArcGIS environments. - Design and deliver periodic trainings on ArcGIS Online, ArcGIS Earth, ArcGIS Pro, and other ArcGIS toolsets to the FAA’s geospatial community. - Publish and maintain CDO curated content within the Enterprise and AGOL environments. - Assist with user maintenance, report generation, and other administrative tasks as necessary.   Qualifications and Education: Required Qualifications: - Bachelor’s degree in Information Systems, Business Systems, Management Information Systems, IT Management, or other IT-related field. - Minimum of 8 years of relevant work experience. - Experience with maintenance of ArcGIS Online and Enterprise portals, including users, groups, custom roles, credits, and content - Experience with automation patterns within Online and Enterprise (e.g. Python scripting, Data Pipelines, ArcGIS Notebooks) - Experience with Python-based ArcGIS scripting libraries (arcpy, ArcGIS Python API), as well as other standard Python libraries common in general purpose, data engineering, and geospatial workflows - Experience with ArcGIS Hub, Experience Builder, and other no-code app builders within the ecosystem - Experience with Survey123, FieldMaps, and other mobile solutions within the ecosystem - Ability to obtain and maintain a Public Trust Security Clearance.   Compensation: The proposed salary range for this role is $****** to $******* USD. The salary range provided is a good faith estimate representative of all experience levels. Karsun considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Interested in this role?Apply on iHire