Are you a customer service enthusiast looking for a challenging and rewarding role that offers the flexibility of working from home? Do you have a passion for delivering exceptional customer experiences and a strong desire to grow your career in a dynamic and inclusive environment? If so, we invite you to join arenaflex as a Seasonal Customer Service Representative (Remote).
**About arenaflex**
arenaflex is a forward-thinking global organization that values its people and fosters a culture of inclusivity, diversity, and belonging. We're proud to be recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" every year. Our team of game-changers from over 70 countries is united by a shared purpose: to help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation.
**Career Growth and Personal Development**
As a Seasonal Customer Service Representative at arenaflex, you'll have the opportunity to reimagine your career journey and develop "friends for life" while working from the comfort of your own home. We'll provide you with all the training, technologies, and continuing support you need to succeed. Plus, with about 80% of our managers and leaders promoted from within, there's real career growth potential at arenaflex. Our range of FREE Learning and Leadership Development programs will help you set your sights on the kind of career you've always envisioned.
**Key Responsibilities**
As a Customer Service Representative working from home, you'll be responsible for:
* Providing inbound customer support using a call flow guide
* Helping customers resolve basic technical issues
* Tracking, documenting, and retrieving information in databases
* Offering additional products and/or services
* Delivering expert customer experiences...with a smile
**Your Qualifications**
To succeed in this role, you'll need:
* 1+ year of customer service experience
* Open availability (this is a seasonal position)
* A high school diploma or GED
* A quiet, distraction-free environment to work from in your home
* Proficiency in fast-paced multi-tasking
* Eagerness to learn new technologies
* Strong computer navigation skills and PC knowledge
* A desktop or laptop to complete PC and internet testing
* Computer Requirements:
+ Bring your own device - This position does not loan equipment
+ Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
+ Operating System: Windows 10+
+ RAM: 8GB or higher
+ Processor: Intel i5/AMD Ryzen 5 or higher
* Internet Requirements:
+ DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
+ Speeds: 10 mbps download and 3 mbps upload or higher
+ While working, you will be required to hardwire with an ethernet cable
+ High Speed internet (no wireless/hotspots or satellite) and a smartphone
+ Must reside in the United States or have a valid U.S. address for residence
**What's in it for you?**
As an arenaflex game-changer, you'll enjoy:
* Paid training and performance-based incentives
* Lucrative employee referral bonus opportunities
* Health and wellness programs with trained partners to help promote a healthy you
* Mentorship programs that support your rewarding career journey
* Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
* Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**Reimagine the Best Version of You!**
If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call arenaflex their "employer of choice."
**Location:**
USA, OH, Work-at-Home
**Language Requirements:**
**Time Type:**
Full time
**Physical & Mental Requirements:**
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**Eligibility to Work:**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed:**
Currently, this position may be performed only in the states listed here.
**arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.**
For more information regarding your EEO rights as an applicant, please visit the following websites:
English
Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.
**Apply Now!**
Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.