Sales Operations Analyst – North America

About the Role As the Sales Operations Analyst for North America, you will play a critical role in supporting sales performance optimization across the region while contributing to global sales operations initiatives. Reporting to the Director, Sales Operations, Markets & Commissions, you will deliver data-driven insights, manage core reporting tools, and collaborate with regional and global teams to ensure accuracy, efficiency, and strategic alignment across sales processes and systems. This role is ideal for a highly analytical, detail-oriented professional who thrives in a collaborative, fast-paced environment and enjoys using data and technology to drive operational excellence. Reporting Relationships • Reports to: Director, Sales Operations • Direct Reports: None Location & Travel • Location: United States – Virtual/Remote (Central or Eastern Time Zone preferred) • Travel: Up to 10% • Languages: English fluency required Key Accountabilities Sales Analysis & Reporting • Collect, analyze, and interpret sales performance data to provide actionable insights to sales leadership • Develop and maintain Power BI dashboards and reports tracking pipeline health, revenue performance, and conversion rates • Support preparation of business reviews and sales performance presentations • Apply predictive analysis techniques to identify trends, risks, and opportunities in pipeline and sales performance data Sales Process & System Support • Maintain and enhance sales data quality and accuracy within Salesforce and related systems • Partner with Sales Enablement and CRM teams to identify and implement process improvements • Utilize Power Automate and other Power Platform tools to streamline workflows and reduce manual tasks Territories & Quotas • Collaborate with North America sales leadership to develop accurate sales quotas and territory plans • Work closely with Finance and Operations teams to align sales quotas with market budget targets Cross-Functional Collaboration • Partner with Sales, Finance, Marketing, and Customer Success teams to ensure accurate data flow and alignment on key metrics • Support coordination of cross-regional and global projects, sharing insights and best practices from the North America market • Participate in global initiatives, driving continuous improvement at a global scale Tools & Technology • Maintain expert-level Excel and Power BI reporting capabilities • Leverage Power Automate and other tools to enhance process automation • Support Salesforce data governance and alignment with global CRM processes Qualifications & Experience • Bachelor’s degree in Business Administration, Sales, Finance, Data Analytics, or a related field • Proven experience in Sales Operations, Business Analysis, or a similar data-driven role • Advanced analytical and Excel skills with the ability to interpret complex datasets and generate insights • Experience with Salesforce and Power BI required • Familiarity with Power Automate and Microsoft Power Platform strongly preferred • Exposure to predictive or trend analysis (e.g., pipeline forecasting) is a plus • Strong communication skills with the ability to present complex information clearly • Highly organized with the ability to manage multiple priorities under tight deadlines • Collaborative, proactive mindset and comfort working across global teams and time zones What We Offer • Growth opportunities within a global human resources leader • A learning-focused culture that values agility and continuous improvement • An open-minded environment that encourages new ideas and exploration of alternatives • Comprehensive benefits package including health, PTO, and paid holidays Compensation Range: $57,000 – $75,000 per year, plus bonus (Placement within this range is based on geographic location, experience, and other compensatory factors.) Benefits Employees who opt into benefits as part of full-time employment may include: • Medical, dental, and vision insurance • Term life and AD&D insurance • Short-term and long-term disability • Voluntary supplemental benefits • Commuter benefits • Wellness plans • 401(k) plan or non-qualified deferred compensation plan Paid Leave Includes: • Personal Time Off (PTO) accrued annually • Paid holidays • Up to 6 weeks of paid parental leave PTO and holiday hours are prorated based on hire date within the calendar year.