Role Summary
At Associated Bank, the Residential Valuation Services Manager ensures all residential 1–4 family real estate loan transactions meet federal regulations and internal lending policies. This leader oversees valuation ordering, review quality, and vendor performance while guiding a high-performing team. The role offers the opportunity to shape valuation strategy, strengthen compliance practices, and develop talent across the organization.
Key Accountabilities
• Lead residential valuation operations to ensure compliance with USPAP, federal regulations, and Bank lending policies.
• Oversee senior review staff and valuation leadership, including hiring, coaching, performance management, and development.
• Manage third-party appraisal vendors to ensure quality, timeliness, independence, and service standards.
• Partner with Credit Administration, Lines of Business, Compliance, Internal Audit, and regulators to address valuation policy questions and documentation requests.
• Ensure audit readiness by providing complete, accurate documentation to internal auditors and OCC examiners.
• Drive quality control efforts and assist with appraisal ordering and review during peak volumes.
• Develop clear goals, foster accountability, and cultivate a culture of trust and continuous improvement.
Education & Experience
Required
• Bachelor’s Degree in finance, accounting, engineering, real estate, or equivalent combination of education and experience
• 10+ years of experience in appraisal, valuation review, finance, and/or real estate
• Certified General Appraiser or Certified Residential State Appraisal License (within Bank footprint) by start date
• Candidate of a recognized Professional Appraisal Organization (e.g., SRA, ASA, AI-RRS)
• Strong knowledge of USPAP and federal appraisal regulations
Preferred
• Master’s Degree in finance, accounting, engineering, real estate, or related field
• 12+ years of experience in residential appraisal, valuation review, and/or valuation team leadership
• Member of a recognized Professional Appraisal Organization (e.g., SRA, ASA, AI-RRS)
In addition to core traditional benefits, we take pride in offering benefits for every stage of life.Â
• Retirement savings including both 401(k) and Pension plans.Â
• Paid time off to volunteer in your community.Â
• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.Â
• Competitive salaries with professional development and advancement opportunities.Â
• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more. Â
• Personal banking, loan, investment and insurance benefits.Â
The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.
$96,950.00 - $166,200.00 per year