• *Benefits:**
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Paid time off
This family owned home Health Agency (est. 1996) is launching and expanding a Remote Patient Monitoring (RPM) program serving patients with chronic conditions such as hypertension, diabetes, and COPD.
We are seeking a dependable, highly organized professional to lead and grow this program.
This is a full-time, in-office role in San Antonio.
The primary focus of this position is to build, manage, and scale our RPM program. During the initial ramp-up phase, you will also support select home health office operations. As RPM census grows, this role will transition into a fully dedicated RPM leadership position.
Position Overview
You will be responsible for the day-to-day operations of our Remote Patient Monitoring service line — ensuring compliance, patient engagement, physician coordination, and program growth.
This role requires strong organization, follow-through, and confidence communicating with both patients and physicians.
Primary Responsibilities – Remote Patient Monitoring
Enroll patients and physicians into the RPM program
Educate patients and families on device usage
Coordinate device delivery and installation
Monitor daily vitals within RPM platform
Document outreach and escalate abnormal readings per protocol
Manage Medicaid and MCO prior authorizations and renewals
Perform monthly eligibility checks
Track device inventory (deliveries, returns, replacements)
Generate audit-ready reports for compliance
Serve as primary point of contact for participating physicians
Help scale program toward 300–400+ active patients
Secondary Responsibilities (Initial Ramp-Up Phase)
Assist with intake and referral coordination
Review consents and physician orders
Support documentation review and audit readiness
Follow up with physician offices for signed orders
Assist DON and administrative team as needed
As RPM census increases, this role will transition to focus primarily on telehealth operations.
Qualifications
Active Texas LVN license preferred (strong healthcare operations candidates considered)
2+ years experience in home health, primary care, care coordination, or telehealth
Experience with Medicaid/MCO authorizations strongly preferred
Strong EMR experience required (Axxess, WellSky, KanTime, or similar)
Highly organized and detail-oriented
Comfortable managing multiple tasks and deadlines
Excellent communication skills with physicians and patients
Bilingual English/Spanish strongly preferred
Must be based in San Antonio
Compensation
$30–$33 per hour depending on experience
Full-time, in-office
Benefits and growth opportunities available
Why Join Us
Lead and grow a new service line within an established agency
Long-term leadership opportunity as program scales
Stable, family-owned company serving San Antonio since 1996
Structured training and support
• Opportunity to help shape a growing telehealth initiative