Note: The job is a remote job and is open to candidates in USA. Mitel is a company that helps businesses connect and collaborate to enhance customer experiences. They are seeking a dynamic Named Account Manager responsible for managing existing accounts and prospecting for new opportunities in the California region, particularly focusing on State and Local Government, Education, and Healthcare sectors.
Responsibilities
- Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all account-related matters
- Generating new SLED and Healthcare business opportunities and managing the sales process through to closure of the sale
- Collaborate with partners for prospecting within named accounts, leveraging partner engagement
- Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals
- Ensure high levels of customer satisfaction by consistently delivering value, exceeding expectations, and promptly addressing any issues or concerns that may arise
- Excellent written and oral communication skills, selling and negotiation skills, and time management skills
- Utilize a consultative sales approach to understand clients' needs and recommend tailored solutions that address their unique challenges
- Collaborate with cross-functional teams to develop and implement strategic sales plans to achieve targets and drive revenue growth
- Conduct in-depth discovery sessions with potential clients to uncover pain points and business objectives
- Customize product presentations and demonstrations to showcase how our technology solutions can solve clients' specific problems
- Provide timely and accurate sales forecast and reports to management, outlining performance metrics and key achievements
- Continuously strive to exceed sales targets and contribute to the overall success of the sales team
Skills
- 1 year Experience in consultative technology sales, with a focus on Unified Communications and Consultative Contact Center solutions
- Some experience selling into the SLED and Healthcare verticals
- Possesses strong Account planning skills
- Strong negotiation and communication skills, with the ability to build rapport and influence key stakeholders
- Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously
- Proficiency in CRM software and other sales tools for pipeline management and reporting
- Ability to work independently and as part of a collaborative team environment
- Bachelor's degree preferred; or high school diploma + relevant experience
- Knowledge or experience with competitive solutions including Ring Central, 8x8, Cisco, Avaya, Zoom, Dialpad and others a plus
- Creative with business planning and implementing sales initiatives
Benefits
- Affordable Medical
- Dental
- Vision
- Life and Disability Insurance
- Matching 401(k) plan
- Paid time off (holiday, vacation and sick)
- Employee Assistance Program
- Reward and Recognition Programs
Company Overview
- Mitel is a telecommunication company that provides telephony and internet services along with installation for residential and offices. It was founded in 1994, and is headquartered in Khmelnytskyy, Khmel'nyts'ka Oblast', UKR, with a workforce of 1001-5000 employees. Its website is http://www.mitel-ua.com.