Note: The job is a remote job and is open to candidates in USA. ICD Portal is a trusted provider of investment technology and part of Tradeweb, a global operator of electronic marketplaces. The Market Support Associate will contribute to a global trading operations team, engaging with Fortune 500 companies and ensuring high levels of professionalism and attention to detail in processing trades.
Responsibilities
- Process money market trades via phone, email, fax, online, and other proprietary systems
- Review trade activity (i.e., wire monitoring, ensuring trades are executed on time, reviewing credit and debit balances on client accounts, etc.)
- Completing client audit requests in a timely manner
- Provide extraordinary service to our institutional client base
- Ongoing communications with trade counterparties
- Account maintenance
- Provide support to the US trade desk staff
- Soft file maintenance
- Assist other internal departments as needed
Skills
- 4-year college degree: Business, Finance, Economics degree strongly preferred
- Series 7 and 63, or ability to obtain within 6 months
- Previous internship or office experience strongly preferred
- Client/Customer Service experience strongly preferred
- Financial Services exposure a plus
- Ability to work in fast-paced environment while maintaining high attention to detail
- Strong ability to prioritize tasks to meet deadlines
- Enthusiastic, eager to learn and takes initiative
- Team orientated, must be able to work well with others
- Excellent verbal and written communication skills
- Excellent computer skills, including Microsoft Office
- Ability to handle assigned tasks with minimal supervision
Benefits
- Health Insurance: Highly competitive medical, dental, and vision programs
- Health Care and Dependent Care Flexible Spending Accounts: You may elect to set aside pre-tax earnings to pay for eligible health care and dependent day care expenses for you and your eligible family members.
- Maven Family Building Benefit: Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Tradeweb provide a $10,000 lifetime reimbursement towards fertility, egg freezing, adoption and surrogacy expenses.
- Building Wealth - 401(k) Savings Plan: Employees are immediately eligible for the 401(k) plan. Participants may contribute up to 75% of eligible compensation into a traditional 401(k) and/or Roth 401(k). Tradeweb will match 100% of the first 4% of compensation that you contribute.
- Pre-Tax Commuter Benefits Program
- ARAG Legal Services
- Employee Assistance Program
- Tuition Reimbursement
- Financial Wellness Tools
- Travel Assistance Benefits
- Pet Insurance
- Corporate Gym Subsidies
- Wellness Perks
- Paid Time Off and Parental Leave
Company Overview
- Tradeweb is dedicated to serving the unique investment and liquidity needs of treasury and finance teams. It was founded in 2003, and is headquartered in Golden, Colorado, USA, with a workforce of 1001-5000 employees. Its website is http://icdportal.com.