Note: The job is a remote job and is open to candidates in USA. Sedgwick is a global industry leader dedicated to supporting people facing unexpected challenges. The Claims Associate role involves adjudicating complex customer claims and providing innovative solutions in a collaborative and empathetic work environment.
Responsibilities
- Sets up and enters new claims into claims management system
- Inputs and reviews notes/diaries in claims management system as instructed
- Processes payments
- Processes mail; handles filing, faxing and photocopying
- Reviews, prepares, creates, and/or sends letters, reports, and forms
- Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required
- Other activities/projects as assigned including the preparation and distribution of computer reports
Skills
- Six (6) months of clerical or customer service experience or equivalent combination of education and experience required
- High School Diploma or GED required
- Bachelor's degree from an accredited college or university preferred
Benefits
- Medical
- Dental
- Vision
- 401K on day one
- PTO
- Disability and life insurance
- Employee assistance
- Flexible spending or health savings account
- Other additional voluntary benefits
Company Overview
- Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. It was founded in 1969, and is headquartered in Memphis, Tennessee, USA, with a workforce of 10001+ employees. Its website is http://www.sedgwick.com.