[Remote] Business Analyst – Early Childhood Education (ECE)

Note: The job is a remote job and is open to candidates in USA. StraighterLine is the leading provider of high-quality, affordable, online courses that help learners earn college credit and meet their professional goals. They are seeking a Business Analyst to manage systems and software initiatives, translate business needs into clear requirements, and drive implementation as part of an agile delivery team. Responsibilities • Serve as a primary point of contact for assigned external government clients • Facilitate requirement-gathering sessions with client stakeholders • Translate contractual, regulatory, and operational needs into actionable system requirements • Communicate delivery status, scope changes, and tradeoffs clearly and professionally • Balance client expectations with technical feasibility and team capacity • Serve as the requirements owner for a dedicated Scrum team • Prioritize backlog items in alignment with stakeholder needs and funding commitments • Participate actively in sprint planning, refinement, reviews, and retrospectives • Ensure completed work meets business intent and acceptance criteria • Review, analyze, and evaluate business needs to define scope and objectives • Produce detailed workflows and specifications • Maintain organized documentation in Agile tooling environments (e.g., Jira, Confluence) • Serve as liaison between business stakeholders and technical teams • Independently resolve routine issues and escalate higher-risk concerns appropriately • Support QA and user acceptance testing • Identify process improvements that enhance clarity and delivery predictability • Contribute to reporting and data-informed decision-making • Proactively identify risks, ambiguities, and dependency conflicts Skills • 4–7 years of experience in business analysis, systems analysis, or technical product management • Experience working on moderately complex software initiatives • Strong requirements documentation and backlog management skills • Experience working in Agile/Scrum environments • Experience interacting directly with external clients or stakeholders • Strong written and verbal communication skills, including executive-level communication • Ability to manage competing priorities across internal teams and external clients • Bachelor's degree or equivalent experience • Experience formally serving as a Product Owner or Scrum Master in an agile environment • Professional certification in Agile or Scrum • Experience in government (B2G) or public-sector technology projects • Exposure to LMS, EdTech, workforce registry, or compliance-driven systems • Familiarity with SaaS or cloud-based platforms • SQL or reporting familiarity • Experience collaborating with offshore engineering teams Benefits • Generous time off policies, 13 public holidays. • Medical, Dental, and Vision Insurance Coverage (*one option full funded by StraighterLine) • 401K Safe Harbor: StraighterLine contributes 3% of your total salary whether you contribute or not • Six weeks paid parental leave • Free StraighterLine courses for you and your family members Company Overview • StraighterLine is enabling thousands of students to affordably obtain their degrees. It was founded in 2008, and is headquartered in Baltimore, Maryland, USA, with a workforce of 51-200 employees. Its website is http://www.StraighterLine.com.