This role will function as a client-facing Project Manager while supporting key Product Owner responsibilities within an Agile/Scrum environment.
Overview
CAP Index is seeking a motivated, client-facing Project Manager to support the delivery of work for one of our most important client engagements. You will play a key role in translating client needs into structured work for our engineering team.
This role is ideal for an early-career professional who can operate at the intersection of client engagement, technical coordination, and internal execution. You will work closely with senior leaders, engineers, and client stakeholders to ensure projects move forward on time and in line with expectations.
Over time, you will grow into a project owner responsible for managing workflows, timelines, and stakeholder communication across engagements.
This is a fully remote role requiring availability during Eastern Time Zone business hours.
Key Responsibilities
Client Coordination & Stakeholder Management
- Participate in and help lead client meetings across technical and business stakeholders
- Help manage client expectations, timelines, and deliverables
- Build strong working relationships and ensure clear, consistent communication
- Translate client requests into structured, actionable next steps
Project Execution & Delivery
- Support delivery of client projects against defined timelines
- Coordinate across Technology, Research & Innovation, and Sales teams
- Track milestones, risks, and dependencies
- Ensure deliverables are organized and completed on schedule
Agile / Scrum Coordination (Product Owner Support)
- Support Agile/Scrum workflows with the technology team
- Help organize and maintain the product backlog in JIRA
- Assist with sprint planning, backlog refinement, and ticket organization
- Translate client requirements into clear, actionable JIRA tickets
- Work with engineers to clarify requirements and priorities
Scope & Risk Management
- Reinforce scope, timelines, and deliverables with the client
- Identify and escalate risks related to changing requirements
- Help ensure alignment between client expectations and technical delivery
Documentation & Reporting
- Prepare clear status updates for internal leadership
- Document project requirements, workflows, and key decisions
- Maintain organized records to support continuity and alignment
Qualifications
- 1–3 years of experience in project coordination, project management, consulting, or similar roles
- Strong communication and organizational skills
- PMP certified
- Experience working with cross-functional teams, including technical teams
- Familiarity with JIRA or similar tools
- Exposure to Agile/Scrum environments
- Knowledgeable of software development
- Experience supporting enterprise clients (financial services a plus)
- Some travel required
Key Competencies
- Highly organized and detail-oriented
- Clear and effective communicator
- Proactive and solution-oriented
- Able to manage multiple priorities
- Comfortable working in a fast-paced environment
- Eager to grow into a project ownership role