SMG Cardiology Specialist Kempsville in Norfolk, VA is hiring a Full-Time Patient Care Specialist! This is a remote position however candidates must reside in Virginia. As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare. Education • HS Diploma • Associate Level degree or higher in lieu of the required experience will be considered. Experience • 3 years Customer Service experience required. • 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required. • Electronic Medical Record preferred. • 1 year of Cardiology experience preferred. Keywords: Patient Care Representative, Customer Service, Talroo-Allied Health, Medical Office Apply tot his job