The Supervisor is responsible for the supervision and leadership of Patient Account Representatives, both on-site and telecommuters. Directly responsible for the interviewing, hiring, training, scheduling, and monitoring of staff as well as all aspects of A/R Management and Performance Management. Requirements Very good written and verbal communication skills Strong interpersonal skills Strong technical skills, including PC and MS Office Suite knowledge Proficient in building a strong team to meet performance goals Effectively manages multiple tasks Displays sound judgment and reasoning abilities Creative and innovate thinking Achieves results with accuracy and precision Advanced knowledge of healthcare A/R Excellent working knowledge of Patient Financial Services operations with specific focus on Inpatient and Outpatient Managed Care and Commercial payors (i.e., Medicare regulations and compliance; HIPAA) Proficient in Microsoft Office (Word and Excel) Advanced writing skills Ability to provide advanced customer service Ability to train and coach staff Ability to multi-task Strong leadership and organizational skills Benefits Medical, dental, vision, disability, life, and business travel insurance Paid time off (vacation & sick leave) – min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked. 401k with up to 6% employer match 10 paid holidays per year Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. Originally posted on Himalayas