Position Title: Intern, Software Implementation Consultant
Department: Delivery
Location: Remote, must be located in the US and be authorized to work in the US without sponsorship now or in the future.
FLSA Status: Non-Exempt, Full Time, 8 – 10 weeks
One Inc provides insurance companies a digital payments platform designed to increase retention, decrease admin expenses, and mitigate data security risk – while simplifying compliance. The One Inc Digital Payments Platform combines multi-channel digital communications with electronic payment processing and disbursement, creating a frictionless premium and claims payments experience. As one of the fastest growing digital payments platforms in the insurance industry, One Inc manages billions of dollars per year in premiums and claims payments.
Each intern will own a dedicated project solving real business challenges. You will have the opportunity to contribute to meaningful work, network and participate in professional and personal development sessions. The internship will wrap up with a presentation on your learnings and the experience.
Overview: The Software Implementation Consultant Intern supports SaaS client implementations by assisting with documentation, configuration, testing, and delivery coordination. This role is designed for college students or recent graduates interested in technology, consulting, or software delivery and provides hands‑on exposure to real client implementations in a structured, mentored environment.
Responsibilities
- Assist with requirements documentation (functional requirements, use cases, process flows).
- Support system configuration and setup under guidance from senior consultants.
- Participate in testing activities to validate solutions meet documented requirements.
- Update and maintain Jira tickets and internal documentation to support sprint execution.
- Join internal and customer meetings to observe discovery, solution design, and delivery practices.
- Collaborate with cross‑functional teams including Project Management, Product, Development, and QA.
- Support basic data review and analysis activities as part of implementation work.
Skills needed:
- Must have strong Excel skills, including:
- Strong written and verbal communication skills.
- Organized, detail‑oriented, and able to follow defined processes.
- Basic technical aptitude and interest in learning SaaS platforms.
- Ability to manage assigned tasks and meet deadlines with guidance.
- Professional, collaborative, and eager to learn in a team environment.
Nice to have:
- Exposure to Jira, Confluence, or similar tools
- Basic understanding of APIs or SaaS platforms
- Academic projects or prior internships involving technology or systems
Education & Experience:
- Current student or recent graduate pursuing a degree in Computer Science, MIS, Information Systems, Business Analytics, Business Technology or a related field
Desired Traits:
- Growth Mindset, Problem Solver, Self-starter, Demonstrates Ethical Behavior, Strong Drive, Team Player, Supportive & Adaptable to Change, Exudes a commitment to Personal & Professional Development
Physical Demands:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment:
Standard indoor office setting; exposure to computer screens.
Physical:
Requires repetitive motion. Substantial movements/motions of the wrists hands, and/or fingers. Sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard, mouse, scanner and other tools as needed.
Vision:
See in the normal vision range with or without correction; vision sufficient to read computer screens and printed documents.
Hearing:
Ability to hear in the normal audio range with or without corrections.
Company Profile: One Inc provides insurers with the capability to give their customers what they expect: choice, control, convenience, and continuity. That’s the strength derived from the Power of One™ - a cohesive and seamless experience for both inbound and outbound digital insurance payments.
The One Inc Digital Payments Platform combines multi-channel digital communications with electronic payment processing and disbursement, creating a frictionless premiums and claims payments experience. As one of the fastest growing digital payments platforms in the insurance industry, One Inc manages billions of dollars per year in premiums and claims payments.
Headquartered in Folsom, CA—One Inc offers a competitive salary, and benefits including medical, dental, and vision insurance, 401(k) plan, a commitment to a solid work/life balance, and a policy of promoting from within whenever possible.
One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it operates in.