Join arenaflex, a leading company in the convenient nutrition space, as we continue to revolutionize the industry with our innovative products and commitment to customer satisfaction. As a Customer Development Insights Manager, you will play a critical role in driving business growth and increasing penetration in the Costco market. If you're a strategic thinker with a passion for customer-centric development, we want to hear from you.
**About arenaflex**
arenaflex is a Premier Nutrition Company (PNC) subsidiary, one of the fastest-growing companies in the convenient nutrition space. We're proud to be a leader in the category of protein shakes and protein powders, with brands like Premier Protein, Dymatize, and PowerBar sold internationally. Our company purpose, "Changing Lives with Good Energy," guides everything we do, from our commitment to quality and innovation to our dedication to creating a positive impact on our customers and the environment.
**Our Culture**
At arenaflex, we believe in treating our employees like adults, giving them the autonomy to develop and grow, and fostering a culture where everyone feels connected and valued. We're proud to have been certified as a Great Place to Work for the 8th year running and ranked #2 on Fortune Magazine's Best Workplaces in our category. Our employees love our unique benefits, including year-round ½ day Fridays, in-office massages, free lunches & snacks, dogs in the office, and more.
**Responsibilities**
As a Customer Development Insights Manager, you will be responsible for developing strategic business opportunities for Costco Wholesale. Your primary responsibilities will include:
* Providing insights pertaining to current business trends and recommendations on future developments and customer forecasting
* Building weekly communication to the Costco Team and PNC Leadership by pulling data and creating executive summaries on key insights or changes to business
* Assisting in building out customer presentations designed to target and increase sales results and consumer penetration
* Providing recommendations to grow both our current business and the department simultaneously
**Key Responsibilities:**
* Customer Level Insights Development (50% of Time)
+ Develop customer-specific insights to build understanding of account
+ Help provide insights and customize the National PNC Category Selling story
+ Work cross-functionally with internal HQ category, Sales Strategy, and Marketing on new item development and sell stories based on customer level category insights
+ Manage the new item setup process and track and analyze new item introductions
+ Provide weekly update on Costco Business internally up to PNC Leadership
+ Own Weekly Costco Meeting to review WOS and inventory changes/challenges
+ Owns running weekly CRX/IRI reports for Costco Team and providing key insights on data
+ Maintain price value audits for customer reporting and internal channel management
+ Competitive analysis with report out both internally and externally
+ Engage Costco external partners to maintain programs and program development and partnerships
+ Attend all Costco Meetings to provide insights as needed
* Strategic Planning (30% of Time)
+ Assist Director in building out Costco Presentations
+ Leverage available reports/Numerator to extrapolate both short-term and long-term actionable insights for business
+ Maintain reporting as well as current trends and gaps for both Costco and internal stakeholders
+ Document competitive product entries and impact to both the category and our brands
+ Participate in the Integrated Business Planning (IBP) process, providing key customer insights to inform sales, production, and financial planning
+ Lead forecasting efforts to ensure they reflect both market conditions and customer sales strategies
* Annual plans development and implementation (20% of Time)
+ Participate in annual plan development for current year and 5-year horizon
+ Assist in development of Joint Business Planning Meeting
+ Ensure continuity for all volume driving activities throughout all PNC systems to ensure flawless execution
**Qualifications**
We're looking for a highly motivated and experienced professional with:
* A Bachelor's degree or equivalent work experience
* 3+ years of relevant Sales experience within Consumer-Packaged Goods (CPG) industry
* Previous experience working on Costco projects/Support is preferred
* Experience with Data analytic and systems (IRI)
* Proficient experience with reporting tools and platforms, Excel and reporting analytics
* Financial impact analysis / ROI reporting
* Effective short- and long-term forecasting capabilities
* Experience in demand forecasting
**Skills**
* Must be willing to travel up to 30% (if not in WA), 20% if in WA
* Independent, self-driven individual with the ability to build vs. manage
* Collaborative teamwork and alignment
* Creative approach with a desire for continuous improvement
* Expertise in sales and category management within CPG
* Proficient in data-driven decision-making and strategic planning
**What We Offer**
* Competitive salary ($125k to $135k)
* Opportunity to work with a leading company in the convenient nutrition space
* Collaborative and dynamic work environment
* Professional growth and development opportunities
* Comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off
* Flexible work arrangements, including remote work options
* Access to cutting-edge technology and tools
* Opportunities for professional development and continuing education
**What We're Looking For**
* A growth mindset and a willingness to learn and adapt
* A passion for customer-centric development and a desire to drive business growth
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Strong analytical and problem-solving skills
* Experience with data analysis and reporting tools
* Ability to travel up to 30% (if not in WA), 20% if in WA
**How to Apply**
If you're a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!