About arenaflex
arenaflex is a premier provider of Health Information Management and Revenue Integrity services across the United States. We partner with hospitals, clinics, and post‑acute care facilities to ensure that every patient encounter is accurately documented, coded, and reimbursed in full compliance with industry standards and payer regulations. Our mission is to empower healthcare organizations with precise data, insightful analytics, and proactive revenue recovery strategies that drive financial health while upholding the highest standards of patient care.
Why This Role Matters
As a Project Associate within arenaflex’s Revenue Recovery Department, you will be a critical link between clinical documentation and financial reimbursement. Your expertise in data handling, medical record retrieval, and Excel‑driven analysis will help our multidisciplinary team of registered nurses, coding specialists, and billing professionals close revenue gaps, reduce claim denials, and secure the payments our clients rightfully deserve. This is a hybrid position that blends remote flexibility with collaborative in‑office work at our West Hempstead office, offering the best of both worlds.
Key Responsibilities
Medical Record Retrieval & Management
- Locate, extract, and download patient medical records from a variety of hospital electronic health record (EHR) systems, ensuring completeness and accuracy.
- Validate patient identifiers, dates of service, and diagnosis codes before initiating further processing.
- Maintain a meticulous log of retrieval activities, including system sources, timestamps, and any discrepancies encountered.
Data Entry & Financial Documentation
- Enter extracted information into arenaflex’s proprietary patient accounting platforms, adhering to strict data‑entry standards and privacy guidelines.
- Generate itemized patient bills in formats required for both internal audits and external payer reviews.
- Perform quality‑control checks on each entry, reconciling totals with source documents to eliminate errors that could impact reimbursement.
Communication & Coordination
- Make outbound calls to post‑acute healthcare facilities, physicians’ offices, and insurance representatives to gather missing information, clarify charges, or resolve discrepancies.
- Document all communications in a standardized format, noting action items, follow‑up dates, and outcomes.
- Collaborate closely with nurses, coders, and billing analysts to prioritize cases, share insights, and accelerate the revenue recovery cycle.
Reporting & Analysis
- Develop, run, and distribute routine and ad‑hoc reports using Microsoft Excel, Power Query, and other data‑visualization tools.
- Track key performance indicators (KPIs) such as claim turnaround time, denial rates, and recovered revenue percentages.
- Identify trends, outliers, and opportunities for process improvement, presenting findings to senior leadership.
Scanning, Indexing & Document Management
- Scan paper records, lab results, and imaging reports, converting them into searchable PDFs.
- Apply consistent naming conventions and metadata tagging to ensure rapid retrieval and compliance with HIPAA regulations.
- Maintain organized digital folders and assist in the migration of legacy files to arenaflex’s cloud‑based document repository.
Project Support & Miscellaneous Tasks
- Assist the recovery team with any additional information‑gathering or data‑entry tasks that arise during escalated cases.
- Participate in regular project meetings, providing status updates and flagging potential bottlenecks.
- Contribute to the continuous improvement of standard operating procedures (SOPs) and workflow documentation.
Essential Qualifications
- Education: High school diploma or GED required; associate’s or bachelor’s degree in health information management, business administration, or a related field preferred.
- Experience: Minimum 1–2 years of experience in medical record handling, data entry, or health‑care revenue cycle environments.
- Technical Proficiency: Advanced Microsoft Excel skills—including pivot tables, VLOOKUP, macros, and data validation—and familiarity with EHR systems (e.g., Epic, Cerner, Meditech).
- Analytical Ability: Demonstrated capacity to interpret clinical documentation, identify billing discrepancies, and generate accurate financial reports.
- Communication Skills: Clear, professional telephone etiquette and written communication; ability to explain complex data issues to non‑technical stakeholders.
- Attention to Detail: Proven track record of delivering error‑free data entry and documentation under tight deadlines.
- Compliance Awareness: Understanding of HIPAA privacy rules and the importance of safeguarding patient information.
- Availability: Ability to work a hybrid schedule with 2–3 days per week on‑site at the West Hempstead office.
Preferred Qualifications
- Certification as a Certified Medical Reimbursement Specialist (CMRS) or Certified Professional Coder (CPC).
- Experience with revenue integrity or recovery projects in a consulting environment.
- Knowledge of ICD‑10‑CM, CPT, and HCPCS coding systems.
- Exposure to data‑visualization software such as Power BI or Tableau.
- Previous experience in a remote or hybrid work setting, demonstrating self‑discipline and time‑management skills.
Core Skills & Competencies
- Excel Mastery: Ability to design complex spreadsheets, automate repetitive tasks, and manipulate large data sets efficiently.
- Critical Thinking: Skill in evaluating ambiguous information, asking the right questions, and making data‑driven decisions.
- Collaboration: Comfortable working within multidisciplinary teams, sharing knowledge, and supporting peers to meet collective goals.
- Problem Solving: Proactive approach to identifying obstacles, proposing solutions, and implementing corrective actions.
- Organizational Agility: Capacity to prioritize multiple projects, meet deadlines, and adapt to shifting priorities in a fast‑paced environment.
- Professional Integrity: Commitment to confidentiality, ethical standards, and the highest level of data security.
Career Growth & Learning Opportunities
arenaflex invests heavily in the professional development of its people. As a Project Associate, you will have access to:
- Structured mentorship from senior nurses, coders, and revenue analysts.
- Paid tuition reimbursement for certifications such as CMRS, CPC, or RHIT.
- Quarterly training workshops on the latest EHR updates, coding changes, and revenue recovery technologies.
- Opportunities to transition into advanced roles, including Revenue Recovery Analyst, Coding Supervisor, or Project Manager, based on performance and interests.
- Cross‑functional exposure to billing, compliance, and analytics teams, broadening your understanding of the full revenue cycle.
Work Environment & Culture at arenaflex
Our culture is built on three pillars: excellence, collaboration, and continuous improvement. We foster a supportive atmosphere where every team member’s contribution is recognized and celebrated. Key cultural highlights include:
- Flexible Hybrid Model: Enjoy a blend of remote work and in‑person collaboration, allowing for work‑life balance while maintaining strong team connections.
- Inclusive Community: Diverse perspectives are welcomed, and we maintain employee resource groups that promote equity and belonging.
- Innovation‑Driven: arenaflex continuously adopts cutting‑edge technology to streamline processes, and you’ll be encouraged to suggest improvements.
- Recognition Programs: Monthly “Revenue Hero” awards, peer‑nominated accolades, and performance‑based bonuses celebrate achievements.
- Health & Wellness: Comprehensive wellness programs, including virtual fitness classes, mental‑health resources, and an employee assistance program.
Compensation, Perks & Benefits
arenaflex offers a competitive total rewards package designed to attract and retain top talent:
- Base salary commensurate with experience and market benchmarks.
- Performance‑based incentive bonuses tied to revenue recovery metrics.
- Comprehensive medical, dental, and vision insurance plans with employer contributions.
- 401(k) retirement plan with company matching.
- Paid time off (PTO), holidays, and sick leave to support work‑life harmony.
- Professional development stipend for conferences, courses, and certification exams.
- Technology allowance for home‑office equipment, ensuring an ergonomic remote workspace.
- Employee referral program with generous rewards for successful hires.
How to Apply
If you are a detail‑oriented, data‑driven professional who thrives in a collaborative healthcare environment, we want to hear from you. Join arenaflex and become a vital part of a team that makes a measurable impact on the financial health of medical providers nationwide.
Click the link below to submit your application and start your journey with arenaflex today:
Apply Now – Project Associate (Medical Records & Revenue Recovery)
Conclusion
At arenaflex, your expertise will help close revenue gaps, ensure accurate reimbursement, and ultimately support better patient care. We value talent, dedication, and a passion for continuous learning. Take the next step in your career and apply now to become part of a forward‑thinking organization that rewards excellence and fosters growth.