Introduction to arenaflex
arenaflex is a pioneering force in the healthcare industry, leveraging cutting-edge technology and innovative approaches to address the growing challenge of chronic eye diseases. With a strong foundation in data-driven virtual care management, arenaflex is committed to making a meaningful difference in the lives of individuals affected by these debilitating conditions. As a leader in the field, arenaflex is dedicated to providing personalized, high-impact patient engagements that promote adherence, overcome barriers to care, and ultimately preserve vision and extend healthspan.
About the Role
We are seeking a highly skilled and detail-oriented Billing Data Entry Specialist to join our team at arenaflex. As a crucial member of our support services team, you will play a vital role in ensuring the timely resolution of benefits questions, maintaining accurate data entry, and providing essential reporting to help achieve our revenue goals. This is a full-time, remote position that offers a unique opportunity to work with a forward-thinking organization that prioritizes trust, collaboration, and continuous learning.
Key Responsibilities
- Encounter Management: Complete all necessary encounters for various practices, ensuring accurate data entry in the appropriate Electronic Health Record (EHR) systems.
- Optometrist Referral Processing: Manage the referral process for optometrists by entering referrals from the EHR into Salesforce and performing benefits verification prior to sending information to the Enrollment Manager.
- Out-of-Pocket (OOP) Cost Ticket Requests: Address tickets related to OOP costs as generated by the Customer Care (CC) team.
- Eligibility Queries: Respond to eligibility-related questions from the Enrollment Team as needed, utilizing EHR data.
Essential Qualifications
To be successful in this role, you will need to possess the following essential qualifications:
- High School Diploma or GED.
- Minimum of 1 year of administrative, data entry, or equivalent experience.
- Proficient in Microsoft Office or Google Suite, with experience in Excel or Google Sheets.
- Typing speed of 30-40 words per minute.
- Familiarity with Electronic Health Records (EHR), preferably NexTech or Athena.
Preferred Qualifications
The following qualifications are preferred, but not required:
- Experience with clinical data entry.
- Familiarity with Salesforce.
- Knowledge of full cycle billing or coding processes.
Skills and Competencies
To excel in this role, you will need to demonstrate the following skills and competencies:
- Resourcefulness: Ability to find solutions to problems independently.
- Detail-Oriented: Strong focus on accuracy and completeness of work.
- Time Management: Effectively prioritize tasks to meet deadlines.
- Team Player: Collaborate with team members to achieve shared goals.
- Ability to maintain focus in a repetitive work environment.
- Strong attention to detail to ensure accuracy in data entry.
- Capacity to handle sensitive data with confidentiality.
- Effective time management skills while working remotely.
- Self-starter with the ability to work independently with minimal supervision.
Career Growth Opportunities and Learning Benefits
At arenaflex, we are committed to providing our employees with opportunities for growth and development. As a Billing Data Entry Specialist, you will have access to training and resources to help you advance in your career and stay up-to-date with the latest industry trends and technologies. Our culture of continuous learning and professional development will enable you to expand your skill set, take on new challenges, and make a meaningful contribution to our organization.
Work Environment and Company Culture
arenaflex is proud to offer a dynamic, inclusive, and supportive remote work environment that prioritizes trust, collaboration, and continuous learning. Our team is built on the principles of diversity, equity, and inclusion, and we strive to create a workplace where everyone feels welcome and valued. As a remote-first organization, we understand the importance of maintaining a healthy work-life balance and offer flexible scheduling and virtual meeting options to support your well-being.
Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package, including a hourly rate of $19.00 - $21.00, as well as a range of benefits, including:
- Medical insurance for full-time employees.
- 8 paid holidays.
- Discretionary time off (DTO).
- 401(k) plan.
- Dental insurance.
- Flexible spending account.
- Health insurance.
- Life insurance.
- Paid time off.
- Parental leave.
- Referral program.
- Vision insurance.
- Employee Wellness Program.
Conclusion
If you are a motivated and detail-oriented individual with a passion for healthcare and a commitment to making a difference, we encourage you to apply for this exciting opportunity to join our team at arenaflex. As a Billing Data Entry Specialist, you will play a vital role in supporting our mission to preserve vision and extend healthspan for individuals affected by chronic eye diseases. Don't miss this chance to be part of a forward-thinking organization that prioritizes trust, collaboration, and continuous learning. Apply now and take the first step towards a rewarding and challenging career with arenaflex!