Job Description:
• The Implementation Consultant plans and manages all aspects of Acumatica Cloud ERP implementations.
• Working in conjunction with Acumatica partners and resellers, the IC acts as the key advisor, product advocate, and a project implementation resource.
• Assist partners with up-front implementation discovery diligence, Project analysis, Scope of work creation, Proposal building, and complex Fit-Gap Analysis.
• Support partners by answering challenging application questions, tracking issues that arise during the implementation process and resolving or escalating problems according to company guidelines that may arise.
• Analyze, define, and document requirements for data, workflow, logical processes, interfaces with other systems, internal and external checks and controls, and outputs.
• Follow established implementation standards.
• Assist with the development and implementation of new or improved service delivery strategies and initiatives.
• Develop and/or maintain all project documentation and client reporting.
• Support solutions by answering application questions, tracking issues, monitoring changes and resolving or escalating problems according to company guidelines.
• Assist partners in strategically responding to functional elements of requirements.
• Craft, plan, and conduct product and technology presentations for partners and during field events such as conferences, seminars, etc.
• Provide user training and documentation on specific solutions to aid business partners in preparing for solution presentations.
• Provide feedback and suggested solutions regarding business partner needs, deficiencies, challenges and attitudes.
• Assist and mentor new team members as assigned.
Requirements:
• You have a bachelor’s degree in computer science, Information Technology, Business Technology, Commerce or a related field of study.
• You have 5+ years ERP software implementation experience in distribution, supply chain, WMS, financials and/or Inventory.
• Experience in Finance and Distribution, including business consulting, project management, proposal writing, engagement planning and Commerce is a plus.
• You have accounting understanding; draw T-accounts for analytical uses, know basic accounting concepts – ledgers, sub-ledgers, debits and credits.
• You have installation and configuration experience with various Business Application Software (Mid-Market ERP).
• Software presentation and demonstration experience.
• ERP System Financial and ad-hoc report writing a plus.
• Microsoft Office applications and presentation tools.
• Experience with Microsoft SQL Server; SQL Server relational database concepts including database schemas and the ability to understand a relational database design.
• Willing to work in PST or MT zone.
• You are organized and analytical, and able to eliminate implementation obstacles through creative and adaptive approaches.
• You have strong presentation skills, can communicate professionally, and can Write reports, business correspondence, professional emails and procedure manuals.
• You can read, analyze, and interpret general business and technical information.
• You are self-motivated with a proven track record in business software sales and knowledge of technology.
• You are comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
Benefits:
• Healthcare benefits (medical, dental and vision insurance for you and your dependents)
• Employer paid Short-term/Long-term Disability and Basic life insurance
• 401(k) plan and company match
• PTO