The Centers For Exceptional Children is a nonprofit organization dedicated to serving children with special needs and their families. The Communications & Development Coordinator plays a crucial role in maintaining the organization's brand voice, managing communications and events, and supporting volunteer efforts.
Responsibilities
- Serve as the lead content creator for both the Infant-Toddler Program and FSN, ensuring each program’s unique impact is shared through social media, email newsletters, and annual reports
- Own the 12-month content calendar; post 2–3 times weekly on LinkedIn, Facebook, and Instagram; and produce monthly e-newsletters for parents, partners, and donors
- Ensure all internal and external messaging is consistent, professional, and mission-aligned for the entire organization
- Design all marketing materials (brochures, event programs, digital assets) and maintain the CFEC website, including event registrations and program-specific updates
- Develop and execute volunteer recruitment strategy and communications plans, in collaboration with Administrative Associate
- Maintain volunteer records in the database and lead annual volunteer appreciation efforts
- Lead end-to-end execution for the Golf Tournament and Unfolding Possibilities, including vendor contracts, logistics, guest communications and registration
- Provide marketing and logistical support for program-specific events, such as FSN parent workshops, seasonal 'Open Houses,' and 'Coffee at the Center' tours
- Ensure corporate sponsors receive all promised benefits across digital and print platforms
- Serve as the lead user for the Blackbaud/NXT CRM; handle daily gift entry and routine data cleanup for all donors and volunteers
- Ensure 100% of donor acknowledgment letters are sent within 48 hours
- Execute the Fall and Spring direct mail appeals (EDDM), including list management and coordination with mail houses
Skills
- Comprehensive communications and development support across all organizational branches
- Maintaining a cohesive brand voice
- Creating and disseminating engaging communications with the full range of stakeholders
- Executing high-impact events
- Managing the donor database
- Serving as a supporting partner for the organization's volunteer community
- Lead content creator for both the Infant-Toddler Program and FSN
- Own the 12-month content calendar; post 2–3 times weekly on LinkedIn, Facebook, and Instagram
- Produce monthly e-newsletters for parents, partners, and donors
- Ensure all internal and external messaging is consistent, professional, and mission-aligned
- Design all marketing materials (brochures, event programs, digital assets)
- Maintain the CFEC website, including event registrations and program-specific updates
- Develop and execute volunteer recruitment strategy and communications plans
- Maintain volunteer records in the database
- Lead annual volunteer appreciation efforts
- Lead end-to-end execution for the Golf Tournament and Unfolding Possibilities
- Provide marketing and logistical support for program-specific events
- Ensure corporate sponsors receive all promised benefits across digital and print platforms
- Serve as the lead user for the Blackbaud/NXT CRM
- Handle daily gift entry and routine data cleanup for all donors and volunteers
- Ensure 100% of donor acknowledgment letters are sent within 48 hours
- Execute the Fall and Spring direct mail appeals (EDDM), including list management and coordination with mail houses
- Self-Management: Proven ability to work independently, manage a complex calendar without daily oversight, and proactively communicate progress
- Deep empathy for the mission of serving children with special needs and their families in Winston-Salem and the surrounding areas
- Hybrid Work Schedule: This position offers a flexible, hybrid work environment
- Some evening and weekend hours are required to support signature events
- Compliance with all internal policies as outlined in the CFEC Employee Handbook, including our Code of Conduct and Confidentiality/HIPAA agreements
- A high level of professional conduct and clear communication is essential
- Associate or Bachelor's Degree preferred; or equivalent combination of education and experience
- 0-3 years of experience in marketing, event management, or volunteer coordination
- Digital & Technical Proficiency: Includes all social media platforms, website management (Squarespace), design and production (Canva, Adobe Creative Suite), Google suite, Zoom, and CRM (Blackbaud/Raiser's Edge NXT)
- Exceptional organizational skills and the ability to work across different program departments
Company Overview
- Every child deserves the chance to realize their fullest potential in life. It was founded in 1952, and is headquartered in Winston-Salem, NC, US, with a workforce of 51-200 employees. Its website is http://www.thecfec.org.