Collections Analyst

Network Distribution is a company focused on collections and payment management. The Collections Analyst will work with customers to collect outstanding payments, resolve discrepancies, and maintain key performance indicators related to accounts receivable. Responsibilities - Independently prioritize and execute daily collection activities; contact customers for payment via telephone and email, document and maintain timely collection notes in HRC collection tool and establish appropriate follow-up - Responsible for developing relationships to facilitate the collections of accounts receivable and resolving internal/external issues preventing timely - Maintain or improve departmental and organization key performance indicators including; Days Sales Outstanding, Past Due and Current Percentage, Average Days Delinquent and Collection Effectiveness - Perform root cause analysis to resolve current and mitigate future, invoice disputes, billing issues, and deductions - Work with internal and external parties on finding new ways to decrease the volume of billing issues that result in payment delays - Escalate potential problems with customer’s cash flow, works to minimize risk, resolve credit problems, and late payment - Analyzes and determines best practices to achieve maximum results, often dependent on individual customer needs Skills - Independently prioritize and execute daily collection activities - Contact customers for payment via telephone and email - Document and maintain timely collection notes in HRC collection tool and establish appropriate follow-up - Responsible for developing relationships to facilitate the collections of accounts receivable and resolving internal/external issues preventing timely - Maintain or improve departmental and organization key performance indicators including; Days Sales Outstanding, Past Due and Current Percentage, Average Days Delinquent and Collection Effectiveness - Perform root cause analysis to resolve current and mitigate future, invoice disputes, billing issues, and deductions - Work with internal and external parties on finding new ways to decrease the volume of billing issues that result in payment delays - Escalate potential problems with customer's cash flow, works to minimize risk, resolve credit problems, and late payment - Analyzes and determines best practices to achieve maximum results, often dependent on individual customer needs - Strong team player - Strong interpersonal and collaboration skills - Promotes positive work environment - Demonstrate engagement with the team and the organization - Professionalism - Ability to manage deadlines and demonstrate high levels of accountability - Strong written and verbal communication skills - Positive, proactive, and collaborative - Strong ability to research issues, identify and implement solutions - Strong knowledge and understanding of your department's principals and procedures - Strong understanding of other departments operations and challenges and the organization - Intermediate Microsoft Excel skills - 1+ years experience - Associates degree in Accounting, Finance or related field - SAP - High Radius - Salesforce - Monday.com recommended - Distribution experience a plus Benefits - Medical, dental, & vision coverage - Generous PTO policy - Summer/Flex Hours all year round - Learning & Development Opportunities - Progressive Wellness Program - 401k matching program - Generous Profit Sharing contribution Company Overview - Network has created supply management solutions that help customers source, order, and receive products needed to keep business running. It was founded in 1968, and is headquartered in Schaumburg, Illinois, USA, with a workforce of 201-500 employees. Its website is https://us.networkdistribution.com/.