- Work with daily lockbox file to post all payments
- Pull daily bank payment files to post to billing system
- Process and post credit card payments
- Open mail/scan/process/deposit non-lockbox checks – mobile deposits
- Research missing or misapplied payments
- Reconcile payments back to the bank prior to posting
- Check and credit card refunds
- Research Delinquent loan payments, determine if need to go to collections
- Assist with data needed for audit requests
- Review/Process chargebacks and reverse NSF payments
- Send Monthly Statements to loan customers
- Process Bad Debt Recovery payments
- Approve/apply credit memos and adjustments
- Process intercompany payments/transfers/invoices