Account Executive

Hootsuite is seeking an Account Executive to help develop and close new business with small to medium-sized business customers. This role involves working in a fast-paced sales environment, responding to internal leads, and partnering with customers to provide tailored Hootsuite solutions. Responsibilities - Successfully acquire new small and medium sized business customers by responding and actioning internal leads, in order to achieve individual quota targets - Provide customer value from the prospecting stage to completion of sale - Prepare, organize and structure your sales processes throughout the end to end sales cycle - Partner with customers to understand the product fit and recommend and sell Hootsuite solutions that align with their needs and overall goals on social - Deliver product presentations and demos to potential customers and prospects, demonstrating Hootsuite’s products and how it can align to their strategic goals - Consult with internal stakeholders such as solutions consultants, professional services and customer success as needed throughout the sales cycle; manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense - Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding - Engage and educate existing commercial customers on Hootsuite's value proposition; maximize the value of each account by aligning customer's unique needs and overall goals on social media - Develop rapport with customers by proactively providing insightful market information and solutions that showcase maximum benefits from Hootsuite products - Perform other related duties as required Skills - Entry level of B2B sales experience OR 1+ years of lead generation/business development representative experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas - Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling) - Experience building/executing on assigned account/territory plans - Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding - Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results - Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs - Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships - Perseverance: Pursues everything with energy, drive, and a need to finish—doesn't give up Benefits - Hootsuite’s Sales Compensation Program Company Overview - Hootsuite develops a platform for managing social media programs across multiple social networks. It was founded in 2008, and is headquartered in Vancouver, British Columbia, CAN, with a workforce of 1001-5000 employees. Its website is https://hootsuite.com/.