HR Generalist (Remote in Western US)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary We are seeking a dynamic and experienced HR Generalist to support our operations across the Western United States. This role will serve as a strategic and tactical partner to supervisors and managers, providing guidance on HR policies, employee relations, performance management, and engagement initiatives. The ideal candidate thrives in a fast-paced, transactional environment and has experience supporting large employee populations—call center experience is a plus. This role is primarily remote with occasional travel (up to 25%) to locations across the Western and Midwestern United States. You will be expected to engage with both in-office and remote employees, participate in regional HR initiatives, and support business continuity and engagement efforts across multiple sites. Your role in our mission • Partner with business leaders to address employee relations issues, performance concerns, and workforce planning. • Support HR processes including onboarding, offboarding, policy interpretation, and compliance. • Facilitate employee engagement initiatives and feedback sessions. • Provide guidance on compensation, benefits, and leave administration. • Collaborate with HR Centers of Excellence (COEs) to deliver consistent HR support. • Participate in business continuity planning and operational reviews. • Conduct virtual and in-person HR meet-and-greet sessions to build employee trust and visibility. What we're looking for • Bachelor’s degree in Human Resources, Business Administration, or related field (required). • Minimum of 5 years of progressive HR Generalist experience required. • SHRM or HRCI certification preferred but not required. • Experience in transactional HR support roles, ideally in high-volume environments. Prior experience supporting call center or similar high-volume employee environments is a plus. • Familiarity with HRIS systems and data-driven decision-making. What you should expect in this role • This is a full-time permanent regular salaried (W-2) employee position. • Must be willing to work the hours of 8AM-5 PM PST M-F. • Health (medical, dental, vision) benefits start on day 1 of employment. • Company match 401K and other benefits available within months of starting. • New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. • For all remote positions employees' Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload. Greater speeds will of course provide better performance. • The interview process consists of at least three interviews (Microsoft Teams meetings). • Video cameras must be used during all interviews, as well as during the initial week of orientation if hired. • This position will remain posted to take applications until July 30, 2025. #LI-NB1 #LI-REMOTE The pay range for this position is $63,400.00 - $90,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.